Privacy Policy

1. Introduction

We are Meds R Us (the “Company”, “we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our telehealth services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

2. Information We Collect

Depending on how you interact with us, we may collect the following types of information:

• Personal identification information such as your name, email address, and phone number
• Health-related information you voluntarily provide when using our telehealth services
• Technical data including your IP address, browser type, and pages visited on our site
• Communications you send us, including messages submitted through our contact form

We only collect what we need to provide you with quality care and a functional website experience.

3. How We Use Your Information

The information we collect is used to:

• Provide, operate, and continuously improve our telehealth services
• Respond to your inquiries and communicate with you about your care
• Comply with applicable legal and regulatory obligations
• Monitor and maintain the security of our platform

We do not use your information for advertising purposes or sell it to third-party marketers.

4. Information Sharing

We do not sell your personal information — full stop. We may share your information in limited circumstances: with service providers who assist in operating our platform (under strict confidentiality obligations), as required by applicable law or legal process, or with your explicit consent. Any third parties we work with are carefully vetted and contractually required to protect your data.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse. That said, no method of transmission over the internet is 100% secure. While we work hard to protect your data, we cannot guarantee absolute security and encourage you to take precautions with the information you share online.

6. HIPAA Notice

To the extent our services involve protected health information (PHI), we comply with applicable requirements under the Health Insurance Portability and Accountability Act (HIPAA). Your health information is handled with the highest level of care and discretion. If you have questions about your health information rights or wish to submit a request related to your PHI, please contact us directly.

7. Your Rights

Depending on where you live, you may have certain rights regarding your personal information — including the right to access, correct, or request deletion of your data. We respect these rights and will respond to valid requests in accordance with applicable law. To exercise any of these rights, reach out to us through our contact page.

8. Cookies

We may use cookies and similar technologies to improve your browsing experience, understand how visitors use our site, and keep certain preferences between visits. Cookies do not collect personal health information. If you prefer not to accept cookies, you can adjust your browser settings to block or delete them — though some features of the site may not work as intended.

9. Changes to This Policy

We may update this Privacy Policy from time to time as our services evolve or as legal requirements change. When we make significant updates, we will post the revised policy on this page with an updated effective date. We encourage you to review this page periodically so you always know how your information is being handled.

10. Contact Us

If you have questions about this Privacy Policy, how we handle your information, or want to exercise your data rights, we're happy to help. Please reach out through our contact page.